June Blog: This month we break down the 5 Stages of Claim Processing: (1) Claim Submission, (2) Clearinghouse - electronic only, (3) Processing, (4) Explanation of Benefits - EOB, (5) Claim Completion.

May Blog: We all know that money in the bank is the #1 performance indicator! But that number shouldn’t be a guessing game or a surprise each month. What indicators are you using to measure practice performance? What database reports do you use regularly? How often do you review reports? Do you find that canned database reports are useful or would you benefit from custom reports? How are you setting performance benchmarks for the practice and for your staff and associates?

April Blog: From the moment a patient is entered into your practice management software their digital footprint begins. Their registration details, health history, and insurance information lay the foundation that all future information is built upon. Maximizing your billing starts here. Who enters data? Who checks data entry? What resources and training are available?

March Blog: So, you’re sending your claims electronically. Excellent! But are they going to the insurance company you intended? Just like a physical address, all insurance carriers have their own unique payer ID for electronic claim submissions. This payer ID is often listed right on the member’s insurance card to make it easier. But here’s the catch: payer ID’s differ depending on the clearinghouse you are using for submission. And, spoiler alert, electronic claim attachments often have their own ID as well.

February Blog: February, much like October, is typically a slower month for dental and oral surgery practices. This makes it the perfect time to focus on key business functions that often take a backseat to daily operations. We recommend two priorities this month: review your fee schedules and renegotiate your contractual agreements. (P.S. It’s also a great month to encourage staff vacation time!)

January Blog: Gone are the days of printing a claim form, sending it by mail, and waiting for a payment or denial. We are now in a world of web portals, clearinghouses, electronic data interchange (EDI), and third-party vendors that often facilitate it all. These technological advances can dramatically increase the efficiency of your claim submissions, but beware, it can also increase your claim rejections.

December Blog: New Year: New Code - January brings both a new year and a new set of CDT, CPT, and ICD codes. Incorporating these changes has a broad impact on your practice.