FAQ’s

  • No. Dental Billing & Consulting Professionals uses the practice management software your office already has in place. We work with Dentrix, Easy Dental, Eaglesoft, Softdent and many more!

  • Our dental billing service fee is a percentage of your collections. This ensures that our staff collects everything your office is entitled to whether it is from the patient or the insurance company. The percentage rate is based on the size of your practice and your specific needs. Please contact us directly for a free personalized quote.

  • We require that you have a high speed, broadband internet connection as we work remotely. It is also necessary to have a dedicated computer for Dental Billing & Consulting Professionals to use exclusively as well as a high capacity scanner. Many offices already have these things however, we can supply them as part of our one-time set-up fee.

  • No. It is our recommendation that you use staff members previously performing dental billing tasks in other areas to increase patient flow and practice revenue.

  • Your office staff will still handle all payments made to your office. Dental Billing & Consulting Professionals never directly handles any of your funds.

  • Yes. We abide by the Federal Law set forth for secure server remote access and will configure your system to make sure that when our team accesses your server, it is HIPAA compliant.

  • Yes. Our dental billing specialists have in-depth knowledge of medical billing for dental practices. We are well versed in the ins and outs of dental and medical coordination of benefits, maximizing your reimbursement opportunities.

  • Yes. We are available to contact your patients to explain how their insurance processed their claim and to answer any questions they may have about their balance.

  • Yes. Unlike other agencies we are a full service dental billing company. We offer services according to your needs including full accounts receivable research.

  • No. With our full accounts receivable service, we do send patient statements and call on your behalf to collect outstanding balances. However, after the standard 90 days of delinquency, we do recommend the account be turned over to an agency specialized in debt collections. We do work with the collection agency your office currently has in place or we can recommend one for your convenience.

Contact us.

At Dental Billing, we know every practice is different and some questions need to be conversation please contact us.